Shipping policy

You can trust that your order will be quickly processed and safely delivered.

Once a package tracking number is marked "Delivered" by the chosen shipping company, SewingPartsOnline is no longer responsible for the package.

Shipping Timeline

We offer four levels of shipping: Economy, Standard, Expedited, and Next Day. Here's what you need to know about each shipping option:

  • Economy Shipping:
    - Processing Time: Up to three business days
    - Estimated Delivery Time: 5 to 10 days
  • Standard Shipping:
    - Processing Time: Up to two business days
    - Estimated Delivery Time: 3 to 6 days
  • Expedited Shipping:
    - Processing Time: Processes by the end of the next business day
    - Estimated Delivery Time: 2 to 3 days
  • Next Day Shipping:
    - Processing Time: Processed on the same day
    - Estimated Delivery Time: Shipped for delivery the following day
    - Important Note: Orders placed after 3PM CST may not be processed until Monday

Additional Shipping Information
- Once an order has been shipped, changes or cancellations are not possible since it is no longer in our warehouse.
- All processing times apply once all products in your order are in stock and available to ship. Special Order and Back Order products may take longer.
- Please note that we do not offer Saturday delivery.
- For Next Day Shipping, orders must be placed before 3PM Central Standard Time for same-day shipment.
- If you choose Next Day shipping on a Friday, your in-stock order will be delivered on the following Monday.
- Delays may occur when you place your order during the weekend or around holidays.
- In some cases, your order may be shipped in multiple shipments to provide the best service.
- We will send you a shipping email confirmation containing your tracking number upon shipment [if you provide us with an email address].

Free Shipping
While SewingPartsOnline offers free shipping on orders over $49 that ship within the 48 contiguous United States, some manufacturers require a shipping surcharge.

-Free shipping may not apply to certain sale items, oversized, freight intensive or special order items.
-There is absolutely no free shipping outside the contiguous United States.
-The shipping carrier and method will be chosen at the discretion of SewingPartsOnline
-During sitewide free shipping events, the above conditions and restrictions still apply.

Shipping Addresses
Due to fraud concerns, we will not ship the following items to an address that's different than your billing address: Sewing Machines, Quilting Machines, Embroidery Machines, Quilting Tables, Sergers, Overlocks & Coverstitch Machines.

Backordered Items
If an item you order is back ordered or out of stock, your order will remain active in our system until the item comes back into stock or the product is discontinued. Your credit card will not be charged until your order is ready to be shipped, unless you paid for your order with PayPal or your order is sent in multiple shipments. Per PayPal policy the entire order total will be charged when you submit your order when using PayPal as a payment method. In the event that your order is split into multiple shipments, we will charge the full order total when the first shipment is ready to ship. If a part is discontinued, we reserve the right to cancel the discontinued item and ship the remainder of your order.

Use Tax:
We are only responsible for collecting the sales tax on all purchases that are shipped to the following states: AK, AR, AZ, CA, CO, FL, GA, HI, IA, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, NE, NJ, NV, OH, OK, PA, RI, SD, TN, TX, UT, VA, VT, WI, WA, WV, and WY. Any customers that purchase any items from our website that are shipped outside of these states are legally responsible for reporting their purchases and are responsible for Use Tax on their purchases. For questions, see your state tax rules and the Dept. of Revenue. We are in no way responsible for any unreported use tax on internet purchases and/or any sales tax on orders placed and shipped outside of this list of states. By purchasing from our sites, you accept this responsibility.

Tax Exempt:
If you are making a tax exempt purchase, please submit your tax-exempt form to our customer service team before placing your order.

International Orders:
Due to fraud concerns, we reserve the right to cancel any order that's billing country is different than the shipping country. As the buyer, you are responsible for all customs fees, duties and taxes charged by your country of residence. Sewing Machines, Quilting Machines, Embroidery Machines, Quilting Tables, Sergers, Overlocks & Coverstitch Machines will not be shipped outside the United States.

If you need an item immediately, please call us to make sure we have the item in stock before ordering!